Privacy Policy
Order Culture LLC
Effective date: July 21, 2026
Order Culture LLC ("Order Culture," "we," "us," or "our") operates the website orderculture.com (the "Site") and provides restaurant technology and marketing services (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Information you provide: full name, email address, phone number, and restaurant name (for example, when you request a demo or start a free trial).
- Information collected automatically: basic usage data such as IP address, device and browser type, and pages visited, collected through cookies and similar technologies.
- Communications: the content of messages you send us and your contact preferences.
How We Use Your Information
- To respond to your inquiries and schedule demos or onboarding.
- To provide, maintain, secure, and improve our Services.
- To send administrative messages and, where you have consented, marketing communications by email and SMS.
- To process payments and fulfill orders through our third-party processors.
- To comply with legal obligations and enforce our agreements.
SMS / Text Messaging
If you opt in to receive text messages from Order Culture (for example, through the opt-in widget on our Site), we use your mobile number to send the messages you requested, which may include account, informational, and marketing messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. See our Terms of Service (Messaging Terms) for full program details.
How We Share Information
We do not sell your personal information. We may share information only with:
- Service providers who help us operate the Services (for example, payment processing through Stripe and messaging through our platform provider), under contracts that limit their use of your data;
- Legal and safety recipients when required by law or to protect rights and safety; and
- With your consent, where you direct us to.
As stated above, mobile opt-in and consent data are never shared with third parties for their own marketing.
Cookies
We use cookies and similar technologies to operate the Site and understand usage. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of marketing. To exercise these, contact us using the details below. You may unsubscribe from marketing emails using the link in each email and from SMS by replying STOP.
Children's Privacy
Our Site and Services are not directed to children under 16, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted here with an updated effective date.
Contact Us
Order Culture LLC
70 Jessamine Trail, Lawrenceville, GA 30046
Email: miguel@orderculture.com
